Ah-hah Training was asked by the Logistics Director of Westcoast Limited to provide bespoke training to employees at one of the Group's locations.

Following a  gap-analysis by Ah-hah Training where the skill levels of the employees were compared to that required to perform their roles, it was clear that the objective of business improvement could be achieved.

Ah-hah proposed an approach that encompassed the managers and team leaders; offering a combination of personal coaching a