The courses below are representative of what can be delivered and your choices can be customised to make up a bespoke package for your business needs.

1.       Interpersonal Skills

  • Questioning and active listening
  • Self confidence/assertiveness
  • Forming successful relationships
  • Giving and Receiving Feedback
  • Influencing/Negotiation
  • Coaching and Counselling 

2.       Leading and Managing a Team

  • Choosing the right people – selection and interviewing
  • Getting the best from your staff
  • Managing conflict and difficult people
  • Working as a team
  • Communication Skills
  • Running Effective Meetings

3.       General Management

  • Planning and Prioritising
  • Time and stress management
  • Project management
  • Problem solving techniques
  • Presentation Skills
  • Business Writing Skills